Frequently Asked Questions
Everything you need to know about shopping with Nestasia for your home decor needs.
What is the estimated delivery time for my order?
Most orders are processed within 24-48 hours. Depending on your location, delivery typically takes 3 to 7 business days. You will receive a tracking link via email once your order has been dispatched.
How do you ensure fragile items like ceramics and glassware don't break?
We use premium, multi-layered protective packaging, including bubble wrap and sturdy corrugated boxes, specifically designed to withstand transit. If you receive a damaged item, please contact us within 24 hours for a replacement.
What is your return and exchange policy?
We offer a 7-day return policy for most items in their original condition and packaging. Please note that certain items like clearance products or personalized decor may be non-returnable.
Which payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular digital wallets. Cash on Delivery (COD) is also available for most pin codes across the country.
Are your products handmade?
Many of our products are handcrafted by skilled artisans. This means there may be slight variations in color or texture, making every piece unique and adding to its artisanal charm.
Do you offer bulk or corporate gifting discounts?
Yes, we provide special pricing for bulk orders and corporate gifting. Please reach out to our support team with your requirements, and we will provide a customized quote.